January 30, 2012

Autodesk Products Issue when Norton Installed

symantec_logoI found two issues lately. My customer have problem with their AutoCAD 2008 after they install Norton 360. Lucky for him, Symantec provide a hotfix for this issue.

Later another customer have problem with their Inventor 2010. It was Norton Internet Security that cause this. This is an old issue, since Inventor 11. But it seems it’s not fixed yet. But the solution is not that difficult: uninstall and reinstall Norton.

If you use 3Ds Max, you may also have problem when Symantec End Point Protection is installed. 3Ds Max will not load at all. See how you can fix this issue here.

In my curiosity, I tried to find other issue related to Norton applications. Well, it seems a lot of them cause issues with Autodesk products. You can try to search using keyword ‘norton’ in Autodesk knowledge base. Here is what I found.

I know some antivirus can be conflicted with Autodesk products, not only Norton. But seeing that result is kind of scare me.

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About Edwin Prakoso

Application Engineer. Jakarta, Indonesia.
5+ years experience as CAD engineering application. Autodesk Revit Architecture 2010 certified professional, and certified CATIA part design specialist. Also have sufficient knowledge about AutoCAD, MicroStation, and Inventor.
If you're in Jakarta and need my assistance, email me at info @ cad-notes.com. Or mention me on twitter @cad_notes