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CAD Notes » Technical Troubleshoot

AutoCAD Performs Incorrect Calculation

November 19th, 2009 | Add a Comment

AutoCAD Performs Incorrect Calculation

My friend notify me about this bug a couple days ago. He mention that when we use the QUICKCALC (or CAL) command, AutoCAD returns incorrect value. This is a bug. Try to calculate 750-693. You may see it returns incorrect value. I got 56. There are some more incorrect results. Yesterday, VMichl notify me that this issue has been fixed in AutoCAD 2010 update 1. Snipped from readme: The following defects have been fixed: (One of them … Read entire article »

Filed under: AutoCAD Troubleshoot, Technical Troubleshoot

Autodesk Products Issue when Norton Installed

September 9th, 2009 | Add a Comment

Autodesk Products Issue when Norton Installed

I found two issues lately. My customer have problem with their AutoCAD 2008 after they install Norton 360. Lucky for him, Symantec provide a hotfix for this issue. Later another customer have problem with their Inventor 2010. It was Norton Internet Security that cause this. This is an old issue, since Inventor 11. But it seems it’s not fixed yet. But the solution is not that difficult: uninstall and reinstall Norton. In my curiosity, I tried to … Read entire article »

Filed under: Technical Troubleshoot

When It’s Freeze, It’s Not Always AutoCAD Fault!

August 13th, 2009 | Add a Comment

When It’s Freeze, It’s Not Always AutoCAD Fault!

Last week, I had this complaint from my company customer (I work for an AutoCAD reseller) After he’s doing some system upgrades, then suddenly his AutoCAD always freeze when he tried to create a new file, or using save as command. He use AutoCAD LT 2008. He’s been using it for 2 years without a problem. Well, I think this is pretty simple, if after doing some changes to your system you have a problem, … Read entire article »

Filed under: AutoCAD Troubleshoot, Technical Troubleshoot

Enable Network License Service Behind Firewall

July 30th, 2009 | Add a Comment

Enable Network License Service Behind Firewall

Another troubleshoot on network license. If you are using LM Tools, you might found your client workstation cannot find the license service. When you perform status enquiry, you see your license server is actually running. When you check on your client workstation, it can access your server. What’s wrong? I found this problem when our customer installed firewall on their client workstation. After firewall active, their client can’t find the licenses on their server … Read entire article »

Filed under: Technical Troubleshoot

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